Terms of Service
The terms that apply when you use holidaylightsphx.com, request an estimate, book holiday lighting services, or receive text messages from Holiday Lights Phoenix.
The Short Version
Free estimates carry no obligation. Your final price and project terms come from your written estimate or service agreement. We only send text messages if you opt in, and we only send transactional texts about your estimate and project. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time. See the SMS Terms and Conditions for full program details and our Privacy Policy for how we handle your information.
Agreement to Terms
These Terms of Service ("Terms") form an agreement between you and Holiday Lights Phoenix ("we," "us," or "our"). By using holidaylightsphx.com, submitting a form, booking services, or opting in to text messages, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use our website or services.
Our Services
We design, install, maintain, remove, and store holiday and Christmas lighting for homes, businesses, and HOA communities across the greater Phoenix area. We also install permanent RGB lighting. The details for each project appear in your written estimate or service agreement.
Estimates and Pricing
Estimate requests are free and carry no obligation. The budget ranges on our form help us plan a design. They are not quotes.
We confirm your final price after reviewing your property, which may include an on-site walkthrough. Prices in a written estimate stay valid for the period stated on that estimate.
Scheduling, Weather, and Access
We schedule installation and removal dates based on availability and the order bookings arrive. Weather, safety conditions, and events outside our control may shift a scheduled date. When that happens, we contact you to reschedule.
You agree to give our crew safe access to the work areas, including gate codes, working outdoor outlets, and any HOA approval your community requires.
Customer Responsibilities
You agree to:
- Provide accurate contact and property information
- Confirm you own the property or have permission to authorize work on it
- Tell us about hazards, fragile surfaces, irrigation lines, pets, or other conditions our crew should know about
- Keep the outdoor circuits we use powered and in working order during the season
Service Agreements, Payment, and Cancellations
Deposits, payment schedules, cancellation terms, warranties, and ownership of lighting materials are set in your written estimate or service agreement. If that agreement conflicts with these Terms, the agreement controls for that project.
SMS Terms and Conditions
These terms apply to the Holiday Lights Phoenix text messaging program. By opting in to receive text messages from us, you agree to these SMS Terms and Conditions.
Program Description and Use Cases
Holiday Lights Phoenix sends transactional text messages to customers and people who request a free estimate. Every message relates to your estimate request or your lighting project. These messages include:
- Estimate confirmations after you submit a request
- Installation and removal scheduling
- Appointment reminders and appointment updates
- Updates about your lighting project, such as crew arrival or weather delays
We do not send marketing or promotional text messages through this program.
How You Opt In
You opt in by checking the SMS consent box on our free estimate form and submitting the form. The consent box reads:
"I consent to receive transactional text messages from Holiday Lights Phoenix at the phone number provided, including estimate confirmations, installation scheduling, and appointment updates. Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to opt out."
The consent box is optional and is not pre-checked. Consent to receive text messages is not a condition of purchase. You can request an estimate or book services without opting in.
Message Frequency
Message frequency varies based on your estimate, your project, and your installation and removal schedule.
Message and Data Rates
Message and data rates may apply to any text messages you send to us or receive from us. Contact your wireless carrier for details about your plan.
How to Opt Out
You can stop receiving text messages at any time. Reply with any of these keywords to any message from us:
After you opt out, we send one final message confirming your request, and you will not receive any more text messages from us. If you want to receive texts again, reply START or check the consent box on a new estimate form.
Help and Customer Support
For help with our text messaging program, reply HELP to any message. You can also contact our team directly:
Holiday Lights Phoenix Customer Support
Phone or text: (480) 531-9780
Carrier Liability
Wireless carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier and your device, and we cannot guarantee that every message will be delivered.
Age Requirement
You must be 18 years of age or older to opt in to our text messaging program. By opting in, you confirm that you are at least 18 and that you are the account holder or an authorized user of the mobile number you provide.
Privacy
Your information is handled as described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Website Use
You agree not to misuse our website. That includes submitting false information, trying to access our systems without permission, interfering with how the site works, or copying site content for commercial use.
Intellectual Property
Website content, including text, photos, videos, logos, and designs, belongs to Holiday Lights Phoenix or its licensors. You may not copy, reproduce, or distribute it without our written permission.
Photos You Submit
When you upload a photo through our website, you confirm you have the right to share it, and you allow us to use it to prepare your estimate and lighting design.
Disclaimers
Our website and its content are provided "as is." We work to keep information accurate, but we do not guarantee that website content, pricing examples, or availability are complete or current. Any guarantee for completed work appears in your service agreement.
Limitation of Liability
To the fullest extent the law allows, Holiday Lights Phoenix is not liable for indirect, incidental, special, or consequential damages arising from your use of our website or our text messaging program. Liability for installation services follows your service agreement.
Governing Law
Arizona law governs these Terms. The state or federal courts located in Maricopa County, Arizona will handle any dispute related to these Terms.
Changes to These Terms
We may update these Terms from time to time. The "Last Updated" date at the top of this page shows when we made the latest change. Using our website or services after an update means you accept the revised Terms.
Contact Us
Questions about these Terms? Reach us here:
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